SAFETY
FIRST: Mammut asks customers to check that the airbag balloon is correctly
attached to the airbag inflation system.
Product
safety and quality are the number one priority for Mammut. For this reason,
Mammut is asking customers who own Generation 3.0 Mammut avalanche airbags to
check whether the airbag balloon is correctly attached to the airbag inflation
system in order to ensure that their avalanche safety equipment functions
correctly.
All
customers who own a Generation 3.0 avalanche airbag from the Winter 16/17,
Winter 17/18 or Winter 18/19 seasons (neon-orange colored deployment handle),including Mammut airbags in packs manufactured by Highmark by Snowpulse or other brands utilizing 3.0 airbag systems, are
requested to check them according to the following instructions or to contact
Mammut Customer Service. Avalanche airbags from previous seasons (2.0 system or earlier with red
deployment handle) are not affected.
It
is easy to identify whether the airbag is attached correctly (see the inspection instructions HERE link). If the airbag balloon is not properly attached to the airbag
inflation system, in some cases the airbag may lose volume too quickly after
deployment. As a result, the airbag’s functionality may be impaired in the
event of burial by an avalanche.
If
you identify that the airbag balloon is attached incorrectly, the affected
airbag system should no longer be used and must be returned immediately to
Mammut Customer Service to be replaced. In the event of any queries, Mammut
Customer Service will be happy to help.
Thank
you for reacting to this call for inspection - Safety First!
You can contact Mammut customer service at:
Europe eu.customerservice@mammut.com
+49 8334 36 20 301
Switzerland
customerservice@mammut.com
+41 62 769 82 59
USA & Canada
info@mammutusa.com
+1 800 451 5127
+49 8334 36 20 301
Switzerland
customerservice@mammut.com
+41 62 769 82 59
USA & Canada
info@mammutusa.com
+1 800 451 5127
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