Monday, December 3, 2012

Tech-Tips: Common Questions

Mammut USA's customer service department recently shared with me some of the more common questions about PULSE and ELEMENT beacons, so I'll try to cover some of the questions over the next couple posts.

This week, I'll show you how to open the battery door.  This is easy to do and doesn't require any tools, but some people don't immediately see how to open the door.

So, just a quick tip: do not pry your battery compartment door open--doing so can break the beacon, which is not covered by the warranty. Simply apply downward pressure on the curved fingernail groove located on the side of the door and slide it open as shown in the video--be aware, it opens in the opposite direction many people expect.

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